Privacy Policy

A. Personal Information — Information you voluntarily provide, including: Full Name, Email Address, Mobile Number, Company Name, Job Title, Business Information, Billing Address, GST Details (where applicable), and payment-related information (processed securely through third-party payment gateways).

B. Account Information — If you register for any of our products or services, we may collect: Username, Login Credentials (encrypted where applicable), Course Progress, Learning Activity, Certifications, Support History, and Subscription Details.

C. Technical Information — When you visit our Website, we may automatically collect: IP Address, Browser Type, Device Information, Operating System, Referral Source, Pages Visited, Session Duration, Clickstream Data, and Cookies and Similar Technologies.

D. Business Information — During consulting or implementation engagements, you may voluntarily share: Business Processes, Operational Data, Team Information, Workflow Requirements, Automation Requirements, Performance Metrics, and Documents necessary for delivering our services.

We collect only the information reasonably required to provide our services.

We may use your information to:

• Deliver our products and services.
• Register you for workshops, webinars, and events.
• Process payments and invoices.
• Provide customer support and respond to your enquiries.
• Deliver AI implementation and consulting services.
• Manage learning portals and online accounts.
• Improve our Website and services.
• Personalize your user experience.
• Send important service-related communications.
• Share newsletters, product updates, and promotional offers (where permitted by law or with your consent).
• Detect fraud, unauthorized access, or security incidents.
• Comply with legal and regulatory obligations.

Our Website uses cookies and similar technologies to remember your preferences, improve Website functionality, analyze visitor behavior, measure marketing effectiveness, enhance security, and provide a better browsing experience. You may disable cookies through your browser settings; however, certain Website features may not function properly.

Payments made through our Website are processed using trusted third-party payment service providers. CEOITBOX does not store your complete debit card, credit card, UPI PIN, CVV, or online banking credentials on its servers. Payment processing is subject to the privacy policies and security practices of the respective payment gateway providers.

As part of our AI consulting, automation, and digital transformation services, customers may voluntarily provide business information for implementation purposes. Such information is used solely for delivering the requested services and improving operational outcomes. CEOITBOX does not use confidential client business information for unrelated commercial purposes without authorization.

We do not sell or rent your personal information. We may share your information only when necessary with payment gateway providers, cloud hosting providers, CRM platforms, learning management systems, email service providers, technology partners, analytics providers, and government or regulatory authorities where required by law. All such disclosures are made only to the extent reasonably necessary.

Our Website and services may integrate with third-party platforms, including but not limited to Google Workspace, Google Cloud, Microsoft, OpenAI, Meta, WhatsApp, YouTube, LinkedIn, Zapier, Make, n8n, and other software and AI service providers. Your use of these third-party services is governed by their respective privacy policies and terms of use. CEOITBOX is not responsible for the privacy practices of third-party websites or platforms.

We implement commercially reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

We retain personal information only for as long as necessary to deliver our services, fulfil contractual obligations, resolve disputes, maintain business records, and comply with legal, accounting, and regulatory requirements. When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws.

With your consent or where otherwise permitted by law, we may send you newsletters, product announcements, event invitations, workshop information, promotional campaigns, and educational content. You may opt out of marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly. Please note that transactional or service-related communications (such as payment confirmations, account notifications, or support updates) may still be sent as necessary.

Subject to applicable laws, you may have the right to access your personal information, request correction of inaccurate information, request deletion of your personal data (where applicable), withdraw consent for certain processing activities, object to specific uses of your information, and request information regarding how your personal data is being processed. To exercise these rights, please contact us using the details provided below. We may request reasonable verification of your identity before processing your request.

Our Website and services are intended for business professionals and individuals aged 18 years and above. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

Depending on the services you use, your information may be processed or stored on servers located outside your country of residence through trusted cloud service providers. Where such transfers occur, CEOITBOX will take reasonable steps to ensure that your information receives an appropriate level of protection in accordance with applicable laws.

CEOITBOX may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on this page with the revised "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

CEOITBOX Tech Services LLP

Website: https://www.ceoitbox.com

Email: support@ceoitbox.in

Helpdesk: https://help.ceoitbox.com

We will make reasonable efforts to respond to your enquiry in a timely manner and in accordance with applicable laws.